Welcome to the Cassandra's Jewellery website! In this Privacy Policy, we explain how we collect, use, and protect your personal information when you use Cassandra's Jewellery platform. We respect the privacy and security of your data, so we are committed to protecting the information you provide to us. Please read the information below carefully:
When you register on our platform, we ask you to provide certain personal information:
Full Name: This information is necessary to uniquely identify you in the system and to personalize your experience on the platform. It is essential for creating an individualized account and facilitating communication between you and Cassandra's Jewellery.
Email Address and Password: Your email address is used to send you confirmations, updates, and other relevant communications related to your account and activity on the platform. The password is required to secure your account and ensure that only you have access to it. These details are critical for protecting the security of your account and should be treated with care and responsibility.
Mobile Phone Number: Your mobile phone number is used to send you important notifications related to your account. It may also be used to provide assistance or contact you in case of account or service-related issues.
IP Address: Your IP address is collected to enhance the security of our platform and to prevent fraudulent activities. It helps us identify and block suspicious or unauthorized access attempts, ensuring the integrity and safety of your personal information and transactions.
Transaction History: This information is collected to monitor and manage payments related to the services you use and/or to the products you buy on our platform. The transaction history provides details about the date, amount, and nature of the transactions you have made in connection with Cassandra's Jewellery website. This data is important for managing your account and providing you with a complete view of the financial activity related to your use of our platform.
Regarding the authentication and registration process, we collect and retain relevant information to monitor and manage access to your account. This includes the registration date, the moment you created your account on our platform, the authentication date, indicating when you last logged into your account, and the duration spent on the site, which records how long you stay logged in and active on the platform during a session. This information is useful for ensuring that you have a secure account and for analyzing how you use our platform to improve user experience and functionality.
When completing and finalizing the order form, we request and collect from you your full name, contact address, delivery address, phone number, email address, and IP address.
These personal data are necessary for us for contractual purposes, in order to fulfill your orders, deliver the products to the specified address, fulfill our warranty obligations associated with the products, or, as the case may be, process product returns. The legal basis for processing is the contractual obligation between the parties as established by the Terms and Conditions. If you do not agree to the processing of your data, Cassandra's Jewellery will not be able to fulfill and deliver your orders.
Furthermore, your personal data is required for us to complete and deliver the fiscal invoices related to the delivered products. Your online payment data will not be accessible or stored by Cassandra's Jewellery, but only by the provider of the electronic payment service or another entity authorized to provide card identification data storage services, about whose identity you will be informed prior to entering the actual card details you use for online payment. The only payment-related data we will store are those related to the initiation and completion date of the transaction, as well as the payment status. Based on the legal obligation, your personal data necessary for the preparation of payment documents will be provided to our contractual partners who provide us with IT services and will be used for submitting tax and accounting declarations to the tax authorities.
We use cookies to manage user sessions and provide a smoother and personalized browsing experience. Cookies are small data files that are stored on your device and contain information about your preferences and activity on our site. By accepting cookies, you consent to the collection and use of this information following our privacy policy and terms of use.
We use your personal information to provide you with access to our content and services, personalize your experience on our platform, and provide you with technical and administrative support. Additionally, we use your information to continuously improve Cassandra's Jewellery platform, including by analyzing how you use our services and developing new features and functionalities.
We are committed to protecting your personal information against unauthorized access, use, or disclosure. We use appropriate technical and organizational measures to ensure the security and confidentiality of your data.
You have the right to access, correct, or delete your personal information that we hold. You can do this by accessing your account on our platform or by contacting us directly.
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be mentioned. It is your responsibility to periodically check this page for any updates.
As users of the Cassandra's Jewellery platform, you have certain rights regarding the processing of personal data, under applicable law:
- Right to Information: You will receive details about how Cassandra's Jewellery manages your personal data, as described in this document.
- Right of Access to Data: You have the right to access your data processed by Cassandra's Jewellery and obtain detailed information about how this data is used.
- Right to Rectification allows you to request correction or completion of your inaccurate or incomplete personal data.
- You have the right to request the deletion of your personal data in certain conditions, as well as the right to anonymize this data for statistical purposes.
- The Right to Restrict Processing allows you to request the temporary suspension of the use of your personal data in certain circumstances.
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us.
Thank you for your trust and for using Cassandra's Jewellery platform!
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